Vision and Values

MK Money Lifeline offers practical help to people in debt through telephone advice for simple debt or money advice queries or for more complex issues, personal appointment with one of our team. We are client-led in our structure and offer helpful advice in budgeting and can even negotiate with creditors on your behalf, where appropriate.

Our vision is to enable as many people as possible in Milton Keynes and surrounding areas to understand and manage their finances effectively; reducing debt problems and the emotional challenges such as stress, anxiety and poor mental health often related to those who are in crisis with their money.

The Team

At MK Money Lifeline we have a number of debt advisors, all of whom are volunteers and trained in accordance with Community Money Advice. Our team is led by Ian Anderson, Senior Debt Advisor who has been leading the team since the original debt advice service was launched, nearly a decade ago. Day to day operations are managed by the part-time administrators.

Confidentiality

We hold confidentiality as the highest priority and maintain it accordingly.

The MK Money Lifeline premises offer a secure and safe location for all case-related work and interviews to be held, as well as offering every client interview its own private room to ensure an honest and discreet environment.

History

MK Money Lifeline’s roots were in the ‘The Community Debt Advice Service’ which started in April 2001 from its base in New Bradwell. Since then, it has assisted countless members of the community throughout Milton Keynes on a continual basis, by offering free advice and help to those in need of it.

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Opening Times

Monday:         10:00-16:00
Tuesday:        10:00-16:00
Wednesday:   09:00-12:00
Thursday:       10:00-16:00

Monday :19:30-21:30 by appointment only.

Answer phone operates outside of office hours.
Please call for an appointment.

Registered charity: 1146001.  Authorised and regulated by the Financial Conduct Authority: 618802

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